Our pieces are typically shipped within 2-4 business days (may be a bit longer during the holiday season due to the volume of orders) via USPS Ground (which takes 2-5 business days). USPS Ground includes tracking and up to $100 insurance; please contact us if you would like to purchase additional insurance for your package.

Since all of our pieces are handmade in small batches and not mass produced, we do not offer returns, exchanges or refunds; however, if you have a concern about the item you've received, reach out to us so we can take care of you. Please don't hesitate to ask questions before ordering.

We only use premium quality leather sourced from the best tanneries in Mexico, and do not compromise on getting the finest selection of leather. We do not accept returns on products for any reason where the cause is due to the nature of leather products. For more information, please see our Materials Note.